Due to an influx in online sales, Australia Post is experiencing delays across all states. These delays can cause postage to take up to 3 weeks. We will dispatch our products in the promised 2 day handling time, but there are no guarantees on when your product will arrive.
If you need your product expedited, we recommend paying for Express Postage by contacting us. If this does not suit please purchase elsewhere.
We pride ourselves on packing our products to the highest standard. We do understand that there are damages in shipping. For all damages, please first open a case with Australia Post, who will assess the product damage and reimburse you the costs of the product. When returning to the post office please ensure that you take it in the original packaging, to display the damages. When this is completed, please notify us and we will organise a new product for you. ATSI Hair will not take responsibility for any damages incurred during postage.
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2/11 Ada Ave, Brookvale NSW 2100